A smashing success
After a slow start, PlayPumps suddenly became a global sensation. It won a World Bank award, drew support from major foundations, and made headlines around the world. Even Jay-Z and First Lady Laura Bush got involved, with the Bush administration awarding a $16 million grant.
“The PlayPump was the hottest thing in international development, and Trevor Field was at the center of it all – a rock star of the charity world.” - Will MacAskill, co-founder of Giving What We Can & author of Doing Good Better
The hard truth
Then it all started to unravel. Two separate reports came out – one by World Vision/UNICEF and one by the Swiss Resource Centre and Consultancies for Development (SWAT), which showed that the PlayPump was not what it was cracked up to be. In fact:
Millions of dollars had been spent on a technology that was making things worse, not better.
PlayPumps required continuous force to draw water, so children quickly grew exhausted. Reports described kids falling off and injuring themselves, some even vomiting from the spinning. In at least one village, children had to be paid to keep the pump turning.
So when the Swiss investigators asked the community, it’s no surprise that many said they preferred the previously installed hand pumps. These were not only easier to push, but also provided five times as much water — at a fraction of the cost.
The lesson
How does something like this happen? Field had the best of intentions, and a product that seemed incredible on paper. And yet, it led to a disastrous outcome.
Similarly, some ways of helping others that seem abstract or “unsexy” – things like malaria bed nets or water chlorination tablets – can transform lives in ways that are immediate, tangible, and profound.